FAQ's
Where did you get the name Lois Pearl?
Lois was Erin's grandmother. Erin has fond memories of spending time with Lois and her grandfather in their family owned flower shop, which was located just down the street from Lois Pearl's current home. Pearl was Erin's great-grandmother (Lois' mother), and started their family farm in the early 1900's. Family ties & female entrepreuers run deep at Lois Pearl. We are proud to be a women-owned business.
Do you have a storefront?
YES! We invite you to visit our darling brick & mortar storefront in the heart of downtown Yorktown, Indiana. 2122 South Walnut Street, Yorktown, IN 47396
Can I shop online?
Absolutely! We ship Monday - Friday from our storefront in Yorktown, Indiana. The Pearl Girls LOVE sending happy mail! Store pickup and local delivery are also offered.
Do you gift wrap?
We do! Please allow 24hrs for gift wrap requests to be ready for pickup. We can also gift wrap and mail gifts for you! We are here to making gifting easy peasy!
How can I reach you with questions?
Please feel free to call or text our store mobile any time. One of the Pearl Girls will get back to you right away. 765.425.6762
What hours is your storefront open?
We are open Tuesday - Friday 10-5, Saturday 10-3
Do you take appointments?
Abosolutely! We would love to schedule a personalized styling appointment for you. Please call or message us to schedule time with one of our Pearl Girls. In addition we are always happy to host groups too! Sips, snacks, shopping & personalized Pearl Girl time.
Where do you find your products?
We attend markets across the county each year to find the very best for you. Our collections are carefully curated with you in mind. Erin's relies on her background in clothing construction to ensure that our fashion pieces will be favorites for years to come.
What brands do you carry?
We source from a wide variety of vendors. Liverpool, Dear John, Z Supply & enewton are some of our absolute favorites.
What is your return policy?
All sales are final on holiday decor and candles. Holiday gift returns on eligible items will be accepted until January 9th, 2027.
Our standard return policy (for non holiday items) lasts 14 days from the delivery date of your purchase. To be eligible for a return, your item must be unused and in the original condition in which you received it. Tags must still be attached. Holiday Decor, Candles, Bralettes, Camis, Leggings, Skincare (including Ambre Blends, Simple Goodness Soaps & Lip Balms), Makeup are not eligible for returns.
All discounted & SALE merchandise is FINAL SALE.
We will not make price adjustments.
How do I return an item that was purchased online?
For online returns please mail you return to:
Lois Pearl Boutique, 2122 South Walnut Street, Yorktown, Indiana 47396
*include your original packing slip or printout of your order containing the order number, so that your original form of payment can be refunded*
Once your return has been delivered to our store, your return/exchange may take up to 5-7 BUSINESS DAYS to process. For questions please feel free to call or text us at 765.425.6762.
Lois Pearl reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received.